FPP
Phone: (800) 321-3028
Hours: Mon-Fri, 8 - 5 (PST)
E-mail:

Call our toll-free number for installation assistance and technical support for Financial Planning Professional (FPP) software. Our experienced technicians will assist you with questions about the operation of the program, its use with your computer, and FPP's utilization in financial planning.

Prospective clients evaluating the demonstration software and members that have purchased the program and who are actively participating in the Extended Maintenance and Support Program (EMSP) are eligible to receive toll-free technical support.  We ask that you be at your computer and prepared to provide the version you are using before describing your question.

Check license status

NorthStar
Phone: (408) 984-8134
Hours: Mon-Fri, 8 - 5 (PST)
E-mail:

Just a phone call away, our technical support staff can answer questions you may have about any of the steps of creating a financial plan using NorthStar, including:

  • Registering at our web site

  • Entering data in the Client Questionnaire

  • Generating a Preview

  • Editing data

  • Approving a plan for production and shipment

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